Privacy Policy Overview
Your privacy and data security are our priorities
Introduction to Our Privacy Approach
We are committed to safeguarding your personal information and handling your data in compliance with UK law and GDPR requirements.
This policy explains how we collect, use, store, and protect information you share with us on the elatazenaatelo website.
How We Collect Your Data
We collect information you provide directly, as well as data from cookies and usage analytics to support site functionality.
Direct Information You Provide
- • Contact details provided in enquiry forms
- • Information shared in communications
- • Preferences you select on our site
- • Feedback or responses to surveys
- • Any other voluntary submissions
Automatic Information We Collect
- • Device and browser type
- • IP address and location estimates
- • Pages visited and time spent
- • Cookie identifiers and preferences
- • Website interaction logs
How We Use Your Data
Your data supports communication, site improvements, and tailored services. We never sell your information.
- • Responding to your enquiries
- • Improving site features
- • Ensuring website security
- • Customising site experience
- • Complying with legal obligations
- • Analysing usage trends
- • Sending important updates
Our promise: We protect your data using industry standards and limit access to authorised team members only.
Sharing Your Information
We share your data only with trusted service providers as needed for site operation and legal compliance.
Third-Party Service Providers
We use reputable third-party tools for hosting, analytics, and communication. All providers comply with data protection laws.
Legal Requirements
We may share data if required by law or to protect legal rights.
Anonymous Analytics Data
Some usage data is anonymised for analytics and site improvement.
Your Data Rights
You have the right to access, correct, or delete your personal information and can exercise these rights at any time.
- • Request access to your data
- • Ask for corrections to your data
- • Request deletion of your data
- • Obtain a copy of your data
- • Object to certain data uses
- • Request limits on data processing
Contact us to exercise your rights or for questions about your data.
How We Protect Your Data
We use technical and organisational measures to keep your data secure and confidential.
Technical Safeguards
- • Encryption of transmissions
- • Firewall and intrusion detection
- • Regular software updates
- • Secure access controls
Organisational Safeguards
- • Staff training on data protection
- • Strict confidentiality agreements
- • Limited data access
- • Regular audits and reviews
How Long We Store Data
Data is stored only as long as necessary for communication, legal, or operational purposes.
- • Kept while your account is active
- • Stored for improvement purposes
- • Retained for service records
- • Retained as legally required
- • Removed on request or opt-out
You can request deletion or correction of your data at any time.
International Data Transfers
We may transfer data abroad using approved safeguards to ensure your rights are protected.
- • Transfer under GDPR terms
- • Standard contractual clauses
- • Transfers to trusted partners
- • Your rights remain protected
Cookies and Tracking
We use cookies to support site security, preferences, and analytics. You can manage cookies in your browser settings.
Cookie Categories
- • Required for website functionality
- • Help us analyse site usage
- • Save your preferences
- • Enhance your experience
You can disable cookies, but this may affect site features.
Policy Updates
We may change this policy to reflect new laws or practices. Updates are posted here.
- • Changes appear on this page
- • Major updates notified by email
- • Previous versions archived
- • Contact us with questions
Review this page periodically to stay informed.
Contact About Privacy
Please reach out if you have questions about our privacy policy or your information.
elatazenaatelo
64 Knightsbridge, London, SW1X 7SH United Kingdom
Phone: +44(0)6570336367
Email: content@elatazenaatelo.com
Policy last updated: September 8, 2025
Effective from September 8, 2025